Workshops
Our management workshops are designed to provide alternative strategies to organizations in order that they become more progressive, competitive and innovative. These management workshops are appropriate for executives, CEOs, consultants, HR managers and anyone wishing to improve their leadership skills. Workshops will emphasize cutting edge solutions in productivity and profit improvement, organizational development and strategic planning. The workshop highlights curarent and future trends incorporating participative strategies, process redesign and measurment of corporate fitness.
Here is a list of some of our up coming workshops:
Innovative Leadership Strategies:
Creating High Performing Business Environments for the 21st Century
The one-day workshop will introduce leadership and the use of creativity, flow, participation and search conference in the workplace. Case studies demonstrating 20-100% increases in productivity during hard times will be shared indicating the power of these strategies.
Are you getting the best performance from your people? Todays organizations thrive and make money because they maximize what they know. Results depend on the collective talents and creativity of your people. Are you getting the most from this-- your most valuable resource? What return are you getting for your human capital?
Leadership and the Use of Flow and Participation in the Workplace
Flow has been field tested and shown to improve business performance by creating a work environment that attracts and retains top talent. Participation is a key strategy for developing flexibility and competitive edge in today's fast changing work environments.
The Search Conference and Measuring Human Capital
"The Search Conference and Measuring
Human Capital"
Search Conference has been used to create active and adaptive
work environments, creating competitive advantage for firms such
as Microsoft and Enron. Many business are now concerned with measuring
human capital and learning to track bottom line impact directly
from human capital improvements. These new measuring tools create
opportunities for future innovation, creativity, and productivity
often overlooked by traditional measures.
Communication Skills: Learn how to communicate to improve bottom line results in your organization
At Caridas Consulting International, we begin with the basic communication skills that build a solid foundation for improved workplace relationships. We help your employees build a structure designed to supports and integrates basic to advanced communications skills. While it is tempting to begin communications training with advanced skills such as Conflict Resolution or Collaborative Problem Solving, especially for organizations under the fire of internal conflict, the success of this approach is limited, temporary, and potentially counterproductive. Without learning basic communications skills, managers have no basis for their advanced skills. Our workshops help organizations identify potential roadblocks to communication, and turn walls into opportunities.
Communications Skill Set I: Listening
Listening 1
CCI teaches listening skills as an active process of enhanced involvement in conversation, an ability to interpret and understand, and a readiness to contribute responsively. There are three basic components of listening:
- Attending: nonverbal means of indicating careful attention to the speaker
- Following: nonverbal means of encouraging the speaker to continue without impediment
- Reflecting: mirroring speaker to demonstrate understanding and acceptance.
Listening 2
To participate in an effective listening process, people must master the basic listening skills and demonstrate an appropriate attitude in conversation. The essentials of this attitude are:
- Genuineness: being honest and open about feelings, needs, and ideas
- Unconditional Positive Regard: showing acceptance, respect, and support in a nonjudgmental manner
- Empathy: understanding another person from their perspective
Active listening skills teach managers to remove high-risk responses from their conversations, and replace them with responses that motivate, encourage, and promote open communications.
Communications Skill Set II: Assertiveness and Conflict Prevention
Assertiveness
Assertiveness training teaches employees how to meet their needs without treading on those of others. To preserve harmonious working relationships and prevent conflict, employees learn to recognize:
- Personal boundaries, physical and psychological
- Defensiveness in others, and how to avoid associated traps
- Subtly aggressive and submissive behaviors in others
With self-assurance and a neutral demeanor, assertive employees can learn to move other employees toward positive outcomes. They communicate in a healthy, productive manner, and thus become more efficient in their work and in working with others.
Conflict Prevention
Assertive behavior is the foundation of Conflict Prevention, as employees learn to avoid the misunderstanding and aggressive behaviors that inevitably lead to conflict in the workplace. Conflict Prevention tools prepare managers for:
- Dealing with surprise attacks and hostile responses
- Defusing strongly aggressive and passive-aggressive modes of behavior
- Coping with tears and withdrawals
- Side-stepping debates
Managers skilled in conflict prevention are able to express understanding and help others arrive at solutions, before situations become volatile.
Communications Skill Set III: Conflict Management and Resolution
Successful conflict management and resolution draws on the prior skill sets to defuse urgent situations, use them toward a positive outcome, and prevent their recurrence. Managers can prevent conflict from derailing their organization by learning to:
- Recognize and prepare for conflict-prone situations
- Evaluate conflicts and choose the best approach for each situation
- Identify their conflict management style and conflict resolution procedures
Managers trained in conflict management and resolution understand the dangers that conflict, and conflict mis-management, can pose. They learn to use potentially incendiary situations as opportunities to improve the organization.
Communications Skill Set IV: Collaborative Problem Solving
Beyond conflict management and resolution lie opportunities for redefining problems, discovering novel alternatives, and focusing on overlapping interests. By adopting methods of collaborative problem solving, organizations are able to:
- Create an internal atmosphere that encourages speculation, discussion, and innovation
- Prevent the deadlock arising from negative competition and oppositional tactics
- Handle employees who resist positive organizational procedures
Collaborative problem solving uses the diversity of employee talents to develop new means of doing business and promote organizational well-being.
Measurement Systems for Intellectual Capital
Business has traditionally measured success in two ways-gross profit and net profit. But "invisible" intangibles such as Flow, customer satisfaction, and an organization's ability to learn and grow are the success factors which ultimately create profit. Existing performance measurement approaches which rely on financial accounting measures are obsolete and hinder an organization's ability to learn and grow. New measurement systems which include intellectual capital in its broadest sense are necessary.
You will learn how to utilize new measurement systems to identify:
- Increases in intellectual capital as a result of applying the Search Conference Method.
- True business performance-inclusion of intellectual capital in the bottom-line.
- Opportunities for future innovation, creativity and productivity that traditional measures with their focus on the past almost always overlook.
Innovative Management Strategies I
Innovative Management Strategies I is a one-day seminar that introduces The Search Conference and Concept of Flow in the Workplace. The Workshop is packed with useful ideas to help managers improve performance. They demonstrate how a group can plan and take responsibility for the future. The methods foster full participation in a company of everyone working toward a common goal-the success of the company. This seminar will equip anyone in a leadership role, from CEO to first line managers, planning and human resource professionals, with the tools to plan and improve their businesses.
Innovative Management Strategies II
Measurement Systems for Intellectual Capital-the creative ideas of Flow and the Search Conference Method processes are intangibles that typically would be considered invisible and unmeasureable. Business has traditionally measured sucess in two ways-the quantity of gross profit and the quantity of net profit. It is clear however, that invisible intangibles(or intellectual capital) such as flow, customer satisfaction, productivity, communication, innovation and growth strategies are also success factors which contribute to profit. There is a growing concern that existing performance measurement approaches which primarily rely on financial accounting measures are becoming obsolete and possibly hinder an organizations' ability to learn and grow. There is a demand for new measurement systems which include intellectual capital in its broadest sense.
Scenarios - Windows on the Future ?
Future Focus is an innovative one-day workshop that introduces participants to the major trends and issues affecting the future both at the organizational and global level. Organizational leaders who who understand the dynamics and dimensions of change are better positioned to anticipate how those changes will affect their business, and thus develop proactive, rather than reactive, strategies. Designed and facilitated by senior futurist, this highly interactive workshop challenges participants to examine their own assumptions about about the future and explore current trends within a broader, systemic context. The structure of the workshop encourages participants to develop organizational strategies that consider not "the future", but a wide range of "alternative futures".