Our management workshops are designed to provide alternative strategies to organizations for them to become more profitable, competitive and innovative. These management workshops are appropriate for executives, CEOs, consultants, HR managers and anyone wishing to improve their leadership skills. Workshops will emphasize cutting edge solutions in productivity and profit improvement, organizational development and strategic planning. These workshops highlight current and future trends incorporating participative strategies, process redesign and measurement of corporate fitness. We customize and design our workshops to specifically meet the needs of each individual client.
Here is a sample of some of our workshops, any of which will be custom-tailored to your particular needs and wants:
Strategic Planning workshop: Building your most desirable future.
A series of modules that we can assemble for you into a tailor-made workshop that that will give you a successful foundation to create plans with tangible results that actually contribute to the agenda of your organization.
Module 1: Environment
Find the most desirable future for your organization
Changes to pay attention to in your Business Environment.
Module 2: System
Explore the history of your organization: what values, key milestones are important to keep in mind as you make future plans.
Explore the current state of your group: What do you want to keep, drop, and create?
Outline the most desirable state for your team, group, or company(what are key goals to accomplish).
Module 3: Action Planning
Dealing with Key Constraints:. how to overcome so blocks to success are removed
Develop a Timeline to complete Action Plan.
Next Steps toward your new future.
Module 4: 10 Criteria for Superior Performance
Module 5: Skills matrix
Explore and utilize the various skills of your team, group, or company.
Leadership and the Use of Flow and Participation in the Workplace
Flow is a creative state that stretches people’s abilities to excel and achieve. Athletes call it “The Zone” and poets call it “bliss”. Flow has been field tested and shown to improve business performance by creating a work environment that attracts and retains top talent. Participation is a key strategy for developing flexibility and competitive edge in today’s fast-changing work environments. Our workshop helps you redefine leadership for your organization, and demonstrates how anyone can develop applicable leadership qualities in themselves.
Coaching Skills for Managers
This is a workshop packed full of great ideas that you, as a manager, can apply immediately. Managers will learn how to increase self-reliance in their employees. You’ll also learn how to use solution language, keeping the lines of communication open, recognizing/solving recurring problems, neutralizing negative language, and speaking the language of outcomes.
The Search Conference and Measuring Human Capital
Search Conference has been used to create active and adaptive work environments, creating competitive advantage for firms such as Microsoft and Xerox. Many businesses are now concerned with measuring human capital and learning to track bottom line impact directly from human capital improvements. These new measuring tools create opportunities for future innovation, creativity, and productivity often overlooked by traditional measures.
Communication Skills: Learn how to communicate to improve bottom line results in your organization
At Caridas Consulting International, we begin with the basic communication skills that let you build a solid foundation for improved workplace relationships. We help your employees build a structure designed to support and integrate basic to advanced communications skills. While it is tempting to begin communications training with advanced skills such as Conflict Resolution or Collaborative Problem Solving, especially for organizations under the fire of internal conflict, the success of this approach is limited, temporary, and potentially counterproductive. Without learning basic communications skills, your managers have no basis for their advanced skills. Our workshops help organizations identify potential roadblocks to communication and turn walls into opportunities.
Communications Skill Set I: Listening
CCI teaches listening skills as an active process of enhanced involvement in conversation, an ability to interpret and understand, and a readiness to contribute responsively. There are three basic components of listening:
Attending: nonverbal means of indicating careful attention to the speaker
Following: nonverbal means of encouraging the speaker to continue without impediment
Reflecting: mirroring speaker to demonstrate understanding and acceptance.
To participate in an effective listening process, people must master the basic listening skills and demonstrate an appropriate attitude in conversation. The essentials of this attitude are:
Genuineness: being honest and open about feelings, needs, and ideas
Unconditional Positive Regard: showing acceptance, respect, and support in a nonjudgmental manner
Empathy: understanding another person from their perspective
Active listening skills teach managers to remove high-risk responses from their conversations, and replace them with responses that motivate, encourage, and promote open communications.
Communications Skill Set II: Assertiveness and Conflict Prevention
Assertiveness training teaches your employees how to meet their needs without treading on those of others. To preserve harmonious working relationships and prevent conflict, employees learn to recognize:
Personal boundaries: physical and psychological
Defensiveness in others, and how to avoid associated traps
Subtly aggressive and submissive behaviors in others
With self-assurance and a neutral demeanor, assertive employees can learn to move other employees toward positive outcomes. They will communicate in a healthy, productive manner, becoming more efficient in their work and in working with others.
Assertive behavior is the foundation of Conflict Prevention, as employees learn to avoid the misunderstanding and aggressive behaviors that inevitably lead to conflict in the workplace. Conflict Prevention tools prepare managers for:
Dealing with surprise attacks and hostile responses
Defusing strongly aggressive and passive-aggressive modes of behavior
Coping with tears and withdrawal
Managers skilled in conflict prevention are able to express understanding and help others arrive at solutions before situations become volatile.
Communications Skill Set III: Conflict Management and Resolution
Successful conflict management and resolution draws on the previous skill sets to defuse urgent situations, use them toward a positive outcome, and prevent their recurrence. Managers can prevent conflict from derailing their organization by learning to:
Recognize and prepare for conflict-prone situations
Evaluate conflicts and choose the best approach for each situation
Identify their conflict management style and conflict resolution procedures
Managers trained in conflict management and resolution understand the dangers that conflict, and conflict mismanagement, can pose. They have learned to use potentially incendiary situations as opportunities to improve your organization.
Communications Skill Set IV: Collaborative Problem Solving
Beyond conflict management and resolution lie opportunities for redefining problems, discovering novel alternative solutions, and focusing on overlapping interests. By adopting methods of collaborative problem solving, organizations are able to:
Create an internal atmosphere that encourages speculation, discussion, and innovation
Prevent the deadlock that arises from negative competition and opposition tactics
Handle employees who resist positive organizational procedures
Collaborative problem solving uses the diversity of employee talents to develop new means of doing business and promote organizational well-being.
Measurement Systems for Intellectual Capital
Business has traditionally measured success in two ways: gross profit and net profit. But “invisible” intangibles such as Flow, customer satisfaction, and an organization’s ability to learn and grow are the success factors which ultimately create profit. Existing approaches to performance measurement- which rely solely on financial accounting measures- are obsolete and hinder an organization’s ability to learn and grow. We needs new measurement systems which include intellectual capital in its broadest sense.
You will learn how to utilize new measurement systems to identify:
Increases in intellectual capital as a result of applying the Search Conference Method.
True business performance: inclusion of intellectual capital in the bottom-line.
Opportunities for future innovation, creativity and productivity that traditional measures with their focus on the past almost always overlook.
Innovative Management Strategies
Innovative Management Strategies I is a one-day seminar that introduces The Search Conference and Concept of Flow in the Workplace. This Workshop is packed with useful ideas to help managers improve performance. We’ll demonstrate how a group can plan and take responsibility for the future. The methods foster the full participation of everyone working toward one common goal in a company-the success of the company. This seminar will equip anyone in a leadership role- from CEOs to first line managers to planning and human-resource professionals- with the tools to plan and improve their businesses.
Scenarios – Windows on the Future?
Future Focus is an innovative one-day workshop where we introduce participants to major trends and issues affecting their futures both at the organizational and global level. Organizational leaders who understand the dynamics and dimensions of change are better positioned to anticipate how those changes will affect their business, and thus develop proactive, rather than reactive, strategies. Designed and facilitated by a senior futurist, this highly interactive workshop challenges participants to examine their own assumptions about the future and explore current trends within a broader, systemic context. The structure of the workshop encourages participants to develop organizational strategies that consider not “the future”, but a wide range of “alternative futures”.
The Flow Workshop
How to remain “in the zone” of high performance, both professionally and personally. We will share and measure the 10 criteria for superior performance. This workshop helps you connect to that part that brings consistent happiness to your life. Great leaders know that happiness is an internal decision not what happens in the external world. You will learn the secrets of great sages concerning personal mastery.